Services Provided

Card Reader Access

  • Key distribution – keys for University Buildings and property (cabinets, desks, etc.)
  • Installation and repair of door handles, knobs, levers, crashbars, all types of locks, etc.
  • Lock, hardware, installation, and repairs
  • Card reader installation and repairs
  • Rekeying of doors, file cabinets, desks, etc.
  • Planning of small and large projects for ingress/egress, hardware and access coordination
  • Consultation for special hardware needs
  • Clearinghouse for lost and found keys. Note: Keys are held at the key office for 3 months and then disposed of.

Additional Information

  • Key requests must have recipients UMID number on the form.
  • The key office is no longer taking cash deposits for keys.
  • The old carbon copy Key requests forms are now obsolete.
  • Key requests must have the correct authorized signature.
  • Electronic key request forms can be found at the link below.
  • Keys for cabinets desks etc. require a work order number not a key request form.
  • Key deposit refunds will be mailed to the address provided when you return UofM door keys.
  • Requested keys not picked up within 30 days will be returned to inventory.
  • Key requests over 30 days old will not be filled.

Key Request Form

Contact the Key OfficeKey Office Location Map

525 Church Street
Rm 1103
Ann Arbor, MI 48104-2572
Location: Sidewalk Level of the Church Street Parking Structure.

Phone: (734) 764-3481
Fax: (734) 647-4761
Email: [email protected] 

M, W, Th, F: 7:00 am – 12:00 pm & 12:30 pm – 3:15 pm
Tuesdays: 7:00 am – 11:30 am & 1:00 pm -3:15 pm

Note: To provide time for staff meetings and training activities, the Key Office is closed to walk-in traffic on Tuesdays from 11:30 a.m. to 1:00 p.m.