Quality Assurance

Guidelines for Building Inspections

Waste Receptacles

1 – Minimum Requirements – Trash containers hold only daily waste, are clean and odor-free.


3 – Minimum Requirements – Trash containers has old trash. They are stained and marked. Trash containers smell sour.


5 – Minimum Requirements – Trash containers overflow. They are stained and marked. Trash containers smell sour.


Floor Appearance

1 – Minimum Requirements – Floors are swept or vacuumed clean, shine and/or are bright and clean; stain free, colors are fresh. There is no buildup in corners or along walls.


2 – Minimum Requirements – Floors are swept or vacuumed clean, shine and/or are bright and clean; colors are fresh. There is no buildup in corners or along walls, but there can be up to one day [all public areas] worth of dust, dirt, stains, or streaks.


3 – Minimum Requirements – Floors are swept or vacuumed clean, but upon close observation there can be stains. A buildup of dirty and/or floor finish in corners and along walls can be seen.


4 – Minimum Requirements – Floors are swept or vacuumed clean, but are dull, dingy, and stained. There is a noticeable buildup of dirt and/or floor finish in corners and along walls. There is a dull path and/or obviously matted carpet in the walking lanes.


5 – Minimum Requirements – Floors and carpets are dull, dirty, dingy, scuffed, and/or matted. There is a conspicuous buildup of old dirt and/or floor finish in corners and along walls, Gum stains, dirt, dust balls, and trash are broadcast.


Vertical and Horizontal Dusting

1 – Minimum Requirements – All vertical and horizontal surfaces have a freshly cleaned or polished appearance and have no accumulation of dust, dirt, marks, streaks, smudges, or fingerprints.


2 – Minimum Requirements – All vertical and horizontal surfaces are clean, but marks, dust, smudges, and fingerprints are noticeable upon close observation.


3 – Minimum Requirements – All vertical and horizontal surfaces have obvious dust, dirt, marks, smudges, and fingerprints.


4 – Minimum Requirements – All vertical and horizontal surfaces have conspicuous dust, dirt, smudges, fingerprints, and marks.


5 – Minimum Requirements – All vertical and horizontal surfaces have major accumulations of dust, dirt, smudges, and fingerprints, all of which will be difficult to remove. Lack of attention obvious.


Furniture

1 – Minimum Requirements – All furniture has a freshly cleaned or polished appearance and has no accumulation of dust, dirt, marks, streaks, smudges, or fingerprints.


2 – Minimum Requirements – All furniture is clean, but marks, dust, smudges, and fingerprints are noticeable upon close observation.


3 – Minimum Requirements – Furniture has obvious dust, dirt, marks, smudges, and fingerprints.


4 – Minimum Requirements – Furniture has conspicuous dust, dirt, smudges, fingerprints, and marks.


5 – Minimum Requirements – Furniture has major accumulations of dust, dirt, smudges, and fingerprints, all of which will be difficult to remove. Lack of attention obvious.


Chair and Couches

1 – Minimum Requirements – All chair and couches have a freshly cleaned appearance and have no accumulation of dust, dirt, marks, streaks, smudges, or fingerprints. All legs/arms have been done with great detail.


2 – Minimum Requirements – All chair and couches are clean, but marks, dust, smudges, and fingerprints are noticeable upon close observation. All removable spots have been removed.


3 – Minimum Requirements – Chair and couches have obvious dust, dirt, marks, smudges, and fingerprints.


4 – Minimum Requirements – Chair and couches have conspicuous dust, dirt, smudges, fingerprints, and marks.


5 – Minimum Requirements – Chair and couches have major accumulations of dust, dirt, smudges, and fingerprints, all of which will be difficult to remove. Lack of attention obvious.


Chalkboard and Whiteboards

1 – Minimum Requirements – All chalkboard and whiteboards have a freshly cleaned appearance and have no accumulation of dust, dirt, marks, streaks, smudges, or fingerprints. The tray clean has been cleaned out with chalk replaced and eraser cleaned.


2 – Minimum Requirements – All chalkboard and whiteboards are clean, but marks, dust, smudges, and fingerprints are noticeable upon close observation.


3 – Minimum Requirements – Chalkboard and whiteboards have obvious dust, dirt, marks, smudges, and fingerprints.


4 – Minimum Requirements – Chalkboard and whiteboards have conspicuous dust, dirt, smudges, fingerprints, and marks.


5 – Minimum Requirements – Chalkboard and whiteboards have major accumulations of dust, dirt, smudges, and fingerprints, all of which will be difficult to remove. Lack of attention obvious.


Door

1 – Minimum Requirements – All door surface and frames have a freshly cleaned or polished appearance and have no accumulation of dust, dirt, marks, streaks, smudges, or fingerprints.


2 – Minimum Requirements – All door surface and frames are clean, but marks, dust, smudges, and fingerprints are noticeable upon close observation.


3 – Minimum Requirements – Door surface and frames have obvious dust, dirt, marks, smudges, and fingerprints.


4 – Minimum Requirements – Door surface and frames have conspicuous dust, dirt, smudges, and marks.


5 – Minimum Requirements – Door surface and frames have major accumulations of dust, dirt, smudges, all of which will be difficult to remove. Lack of attention obvious.


Restroom

Sinks

1 – Minimum Requirements – Sinks [above & below] are in perfect condition. All vertical and horizontal surfaces have a freshly cleaned appearance and have no accumulation of dust, dirt, marks, streaks, or smudges. The fixtures have been cleaned and polished.


2 – Minimum Requirements – Sinks [above & below] are in perfect condition, but marks, dust, smudges, and fingerprints are noticeable upon close observation.


3 – Minimum Requirements – Sinks [above & below] have obvious dust, dirt, marks, smudges, and fingerprints.


4 – Minimum Requirements – Sinks have conspicuous dust, dirt, smudges, and marks.


5 – Minimum Requirements – Sinks have major accumulations of dust, dirt, smudges, all of which will be difficult to remove. Lack of attention obvious.


Dispenser (Soap, Paper Towels, Toilet Paper)

1 – Minimum Requirements – Dispensers are in working order, they are filled to a satisfactory level. All vertical and horizontal surfaces have a freshly cleaned appearance and have no accumulation of dust, dirt, marks, streaks, or smudges. The fixture inside/outside is clean..


2 – Minimum Requirements – Dispensers are in working order, they are filled to a satisfactory level, but marks, dust, smudges, and fingerprints are noticeable upon close observation.


3 – Minimum Requirements – Dispensers have obvious dust, dirt, marks, smudges, and fingerprints.


4 – Minimum Requirements – Dispensers have conspicuous dust, dirt, smudges, and marks.


5 – Minimum Requirements – Dispensers have major accumulations of dust, dirt, smudges, all of which will be difficult to remove. Lack of attention obvious.


Mirror

1 – Minimum Requirements – Mirrors are in perfect condition. All vertical and horizontal surfaces have a freshly cleaned appearance and have no accumulation of dust, dirt, marks, streaks, or smudges. The mirror is visibly clean. There is no spotting or haze; there is no dust around the edges of the mirror. Mirror has been cleaned, is completely free of drip marks and streaks.


2 – Minimum Requirements – Mirrors are in perfect condition, but marks, dust, smudges, and fingerprints are noticeable upon close observation.


3 – Minimum Requirements – Mirrors have obvious dust, dirt, marks, smudges, and fingerprints.


4 – Minimum Requirements – All mirrors have conspicuous dust, dirt, smudges, and marks.


5 – Minimum Requirements – All mirrors have major accumulations of dust, dirt, smudges, all of which will be difficult to remove. Lack of attention obvious.


Bathroom Trash (See Waste Receptacles)

Urinals

1 – Minimum Requirements – All urinals and fixtures have been cleaned. All vertical and horizontal surfaces have a freshly cleaned appearance and have no accumulation of dust, dirt, marks, or streaks. The urinal and underneath rim are clean.


2 – Minimum Requirements – All urinals and fixtures have been cleaned, but marks, dust, smudges, and fingerprints are noticeable upon close observation.


3 – Minimum Requirements – Urinals and fixtures have obvious dust, dirt, marks, smudges, and fingerprints.


4 – Minimum Requirements – Urinals and fixtures have conspicuous dust, dirt, and marks.


5 – Minimum Requirements – All urinals and fixtures have major accumulations of dust, dirt, all of which will be difficult to remove. Lack of attention obvious.


Toilet

1 – Minimum Requirements – All toilets and fixtures have been cleaned. All vertical and horizontal surfaces have a freshly cleaned appearance and have no accumulation of dust, dirt, marks, or streaks. The toilet and underneath rim are clean.


2 – Minimum Requirements – All toilets and fixtures have been cleaned, but marks, dust, smudges, and fingerprints are noticeable upon close observation.


3 – Minimum Requirements – All toilets and fixtures have obvious dust, dirt, marks, smudges, and fingerprints.


4 – Minimum Requirements – All toilets and fixtures have conspicuous dust, dirt, and marks.


5 – Minimum Requirements – All toilets and fixtures have major accumulations of dust, dirt, all of which will be difficult to remove. Lack of attention obvious.


Private Stalls

1 – Minimum Requirements – All vertical and horizontal surfaces have a freshly cleaned or polished appearance and have no accumulation of dust, dirt, marks, streaks, smudges, or fingerprints.


2 – Minimum Requirements – All vertical and horizontal surfaces are clean, but marks, dust, smudges, and fingerprints are noticeable upon close observation.


3 – Minimum Requirements – All vertical and horizontal surfaces have obvious dust, dirt, marks, smudges, and fingerprints.


4 – Minimum Requirements – All vertical and horizontal surfaces have conspicuous dust, dirt, smudges, fingerprints, and marks.


5 – Minimum Requirements – All vertical and horizontal surfaces have major accumulations of dust, dirt, smudges, and fingerprints, all of which will be difficult to remove. Lack of attention obvious.


Bathroom Door (See Door)

Floor Appearance

1 – Minimum Requirements – Floors are clean, bright; stain free, colors are fresh. There is no buildup in corners or grout.


2 – Minimum Requirements – Floors are clean, bright, colors are fresh. There is no buildup in corners or grout, but there can be up to one day worth of dust, dirt, stains, or streaks.


3 – Minimum Requirements – Floors are clean, but upon close observation there can be stains. A buildup of dirty and/or floor finish in corners and grout.


4 – Minimum Requirements – Floors are clean, but are dull, dingy, and stained. There is a noticeable buildup of dirt and/or floor finish in corners and along walls.


5 – Minimum Requirements – Floors are dull, dirty, dingy, scuffed, and/or matted. There is a conspicuous buildup of old dirt and/or floor finish in corners and grout, Gum stains, dirt, dust balls, and trash are broadcast.


Floor Drain

1 – Minimum Requirements – Water has been poured down drains regularly there freshly clean free of all debris and odors.


2 – Minimum Requirements – Water has been poured down drains regularly, but upon close observations have debris.


3 – Minimum Requirements – Water has been poured down drains regularly, odor free.


4 – Minimum Requirements – Drain has conspicuous odor and dirt.


5 – Minimum Requirements – Drain has major accumulations dirt and strong odor. Lack of attention obvious.


Ceiling/Wall Vent (See Vertical and Horizontal Dusting)

Shower Area Fixtures

1 – Minimum Requirements – The fixtures are completely clean. No removable spots or stains remain, all dust has been cleared and there is no buildup anywhere.


2 – Minimum Requirements – The fixtures have been cleaned of all obvious stains and spots, but marks, dust, smudges, and fingerprints are noticeable upon close observation.


3 – Minimum Requirements – Fixtures have obvious dust, dirt, marks, smudges, and fingerprints.


4 – Minimum Requirements – All fixtures have conspicuous dust, dirt, and smudges.


5 – Minimum Requirements – All fixtures have major accumulations of dust, and dirt, all of which will be difficult to remove. Lack of attention obvious.


Vertical and Horizontal Surfaces (See Vertical and Horizontal Dusting)

Floor

1 – Minimum Requirements – Floors are clean, bright and stain free, colors are fresh. There is no buildup in corners or grout.


2 – Minimum Requirements – Floors are clean, bright, colors are fresh. There is no buildup in corners or grout, but there can be up to one day worth of dust, dirt, stains, or streaks.


3 – Minimum Requirements – Floors are clean, but upon close observation there can be stains. A buildup of dirty and/or floor finish in corners and grout.


4 – Minimum Requirements – Floors are clean, but are dull, dingy, and stained. There is a noticeable buildup of dirt and/or floor finish in corners and grout.


5 – Minimum Requirements – Floors and carpets are dull, dirty, dingy, scuffed, and/or matted. There is a conspicuous buildup of old dirt and/or floor finish in corners and along walls, Gum stains, dirt, dust balls, and trash are broadcast.


Dispenser

1 – Minimum Requirements – Dispensers are in working order, they are filled to a satisfactory level. All vertical and horizontal surfaces have a freshly cleaned appearance and have no accumulation of dust, dirt, marks, streaks, or smudges. The fixture inside/outside is clean.


2 – Minimum Requirements – Dispensers are in working order, they are filled to a satisfactory level, but marks, dust, smudges, and fingerprints are noticeable upon close observation.


3 – Minimum Requirements – Dispensers have obvious dust, dirt, marks, smudges, and fingerprints.


4 – Minimum Requirements – Dispensers have conspicuous dust, dirt, smudges, and marks.


5 – Minimum Requirements – Dispensers have major accumulations of dust, dirt, smudges, all of which will be difficult to remove. Lack of attention obvious.