Service Provided
- Key distribution – keys for University Buildings and property (cabinets, desks, etc.)
- Installation and repair of door handles, knobs, levers, crashbars, all types of locks, etc.
- Lock, hardware, installation, and repairs
- Card reader installation and repairs
- Rekeying of doors, file cabinets, desks, etc.
- Planning of small and large projects for ingress/egress, hardware and access coordination
- Consultation for special hardware needs
- Clearinghouse for lost and found keys. Note: Keys are held at the key office for 3 months and then disposed of.
Additional Information
- Key requests must have recipients UMID number on the form.
- The key office is no longer taking cash deposits for keys.
- The old carbon copy Key requests forms are now obsolete.
- Key requests must have the correct authorized signature.
- Electronic key request forms can be found at the link below.
- Keys for cabinets desks etc. require a work order number not a key request form.
- Key deposit refunds will be mailed to the address provided when you return UofM door keys.
- Requested keys not picked up within 30 days will be returned to inventory.
- Key requests over 30 days old will not be filled.
To enter after-hours
Proper Card Placement – Magnetic strip facing the holder on the right side.
For access problems related to a disability, Please contact the ADA Coordinator at 763-0235.
ACCESS GRANTED
Displays on the reader after 1 second. The door should unlock.
PRESENT CARD
Displays if you position your card incorrectly, or if you use an old Mcard.
ACCESS DENIED
Contact your facility manager for more information on obtaining building access after-hours.-
Contact the Key Office
525 Church Street
Rm 1103
Ann Arbor, MI 48104-2572
Location: The key office is located on the east side of Church Street north of South University at the sidewalk level of the Church Street parking structure.
Phone: (734) 764-3481
Fax: (734) 647-4761
Email: keyoffice@umich.edu
M, W, Th, F: 7:00 am – 12:00 pm & 12:30 pm – 3:15 pm
Tuesdays: 7:00 am – 11:30 am & 1:00 pm -3:15 pm
Note: To provide time for staff meetings and training activities, the Key Office is closed to walk-in traffic on Tuesdays from 11:30 a.m. to 1:00 p.m.
